Troubleshooting Tools

The following tools will assist you in troubleshooting hardware and software issues.

ActiveX - Troubleshoot ActiveX issues
Boot - Troubleshoot booting issues
CD-ROM, DVD-ROM, DVD-R, DVD+R - Troubleshoot issues with various CD-ROM and DVD drives
Deleting upper and lower filters - If you are having trouble with the CD-ROM drive, this may help
Email - Troubleshoot email issues
Floppy - Troubleshoot floppy drive
Hard Drive - Troubleshoot hard drive not seen in Bios
Hardware issues - Troubleshoot hardware issues
Internet - Troubleshoot issues with internet and connection
Keyboard - Troubleshoot issues with the keyboard
Memory - Troubleshoot memory issues
Modem - Troubleshoot issues with your modem
Microsoft Office - Troubleshoot Microsoft Office issues
Network - Troubleshoot issues with network
No disk - Troubleshoot no disk error
Noise - Troubleshoot noise issues
No Post - Troubleshoot Computer not booting
Printers - Troubleshoot printer issues
Questions - Questions to ask when troubleshooting
Shuts off - Troubleshoot why the system shuts off
Software - Troubleshoot issues with software
Sound - Troubleshoot issues with sound.
Spyware/Virus - Troubleshoot spyware and virus issues
System slow - Troubleshoot cause of the system being slow
Video - Troubleshoot video issues
Windows goes blank or hangs - what to do if it hangs or goes black
Windows will not install - Troubleshoot why windows will not install.
Wireless - Troubleshoot wireless issues.

Click here for reasons to do certain steps

Utilities

Below is utilities that may help you

Error Checking Utility - Will examine for errors and attempt to fix
Hijackthis - This is a utility to see what is in your registry and fix it
HyperTerminal - Windows communications window that can be used to troubleshoot connection issues.
Problem Recorder - This tool allows you to record the steps you took when a problem occurred so you can give it to a technician

Tasks to try

another hard drive - Try a different hard drive to see if issue continues
Try running Maintenance

Information

Boot process - Sequence of events that takes place as computer boots from being in the off position to getting to windows.
Storm damage - Important information on storm damage

Contact Email: Support@upgradenrepair.com

DISCLAIMER:UpgradeNRepair (UNR), the owner, and any representatives of UpgradeNRepair (UNR) is not liable for any data loss or hardware failure because of the following procedure. The Information provided is a guide to assist the customer with an issue with their system or software. The procedures offered here may or may not harm your files. Even procedures that are not designed to harm files, can harm files, depending on the issue with the system. Because there is too many unknowns, UpgradeNRepair is unable to guarantee the safety of the files. Customer is responsible for their data and their actions. Before following the directions on this page and the pages these links are linked to, any data the customer does not want to lose will have to be saved. Saving the data is the sole responsibility of the customer. Some or all of the following procedures or information may not apply to your situation.